Use cases · Property

Every enquiry, answered and followed up.

Buyers ask about layouts, prices and viewings at all hours, on every channel. Customer IQ keeps one profile of each prospect and resident; Pepper answers in seconds and hands warm leads to your sales team.

What it does for property

From enquiry to keys, and after.

Customer IQ connects your systems and builds one profile of every customer. Pepper, its AI agent, puts it to work on every channel. Offers are matched, approved by you, delivered.

Answers the questions

Layouts, sizes, facilities and launch details answered instantly from your own project information.

Books the viewing

Show-gallery visits and site tours booked, with a reminder before the day.

Hands over warm leads

Serious buyers go to your sales team as a lead with the whole chat attached, and a follow-up task for the next working day.

Follows up, with your approval

Prospects who went quiet get the right update, chosen by the Marketing Brain and approved by you.

Serves residents

After handover, residents get answers and requests handled in your own app or on chat.

Rewards the community

Resident and buyer rewards with partner merchants, shown in the chat.

Illustrative example. A full page for property developers is coming; the platform and agent are the same ones shown across this site.

Book a demo

Talk to us about your next launch.

We'll show you how Customer IQ and Pepper would handle your enquiries, viewings and residents.